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Returns: We stand behind our products with a 14-day money-back guarantee for consumers. If for any reason you're not completely satisfied with your purchase, simply return the product within 14 days of receipt, and we'll promptly reimburse you in full within a few days of receiving the returned item.
To initiate a return, please send an email to our dedicated customer support team at support@stoveblock.com. They will guide you through the process and provide you with detailed instructions on how to proceed.
Shipping: We ship our products from Amsterdam, The Netherlands, to households worldwide. Here's an estimated delivery time depending on your location:
- Belgium and the Netherlands: 1 - 2 working days
- Rest of the European Union (including Liechtenstein, Norway, and Switzerland): 2 - 4 working days
- Rest of the world: 4 - 7 working days
Warranty: Your purchase includes a two-year warranty on the functionality of the product.