Returns: We stand behind our products with a 14-day money-back guarantee for consumers. If for any reason you're not completely satisfied with your purchase, simply return the product within 14 days of receipt, and we'll promptly reimburse you in full within a few days of receiving the returned item. 

To initiate a return, please send an email to our dedicated customer support team at support@stoveblock.com. They will guide you through the process and provide you with detailed instructions on how to proceed.

Shipping: We ship our products from Amsterdam, The Netherlands, to households worldwide. Here's an estimated delivery time depending on your location:

• Belgium and the Netherlands: 1 - 2 working days
• Rest of the European Union (including Liechtenstein, Norway, and Switzerland): 2 - 4 working days
• Rest of the world: 4 - 7 working days

Warranty: Your purchase includes a two-year warranty on the functionality of the product.

As the original manufacturer of Stoveblock, we proudly offer a best price guarantee. Should you come across stoveblock at a lower price elsewhere, it's likely not an original product. Ordering directly from us ensures that you receive an authentic product and benefit from our warranty protection.

Everything you need is in the box:

Aluminum base + mounting tape
Heat resistant shield
Manual